Terms & Conditions

1. About Us

CristinaCoArt
Website: www.cristinacoart.co.uk
Email: cristinacoart@gmail.com

CristinaCoArt creates and sells handmade artwork, mixed-media pieces, and artisan goods.

2. Use of the Website

By using this website, you confirm that you are:

At least 18 years old
Legally capable of entering into binding contracts
Using the website for lawful purposes only

You agree not to:

Copy or redistribute any content without permission
Attempt to hack, damage, or interfere with website functionality
Use the website to transmit harmful or unlawful content

3. Products & Descriptions

All products sold by CristinaCoArt are:

Handmade and individually crafted
Intended for decorative or personal use
Presented with the most accurate colours and descriptions possible

Due to the handmade nature of our items, slight variations may occur, which are not considered defects.

4. Pricing & Payments

All prices are listed in GBP (£).
Payments must be made at the time of purchase via the payment methods offered at checkout.
CristinaCoArt reserves the right to modify prices at any time. Changes do not affect existing orders.

5. Order Processing & Delivery

Orders are processed within [insert time frame, e.g., 3–7 business days].
Delivery times depend on your location and chosen shipping method.
CristinaCoArt is not responsible for delays caused by carriers, customs, or external factors.

Shipping fees are displayed at checkout.
Risk of loss or damage transfers to the customer once the parcel has been handed to the courier.

6. No Refunds Policy

Due to the nature of the products (handmade artwork and personalised or limited items), CristinaCoArt operates a strict No Refunds policy.

This means:

No refunds for unwanted items
No refunds for change of mind
No refunds once the order has been placed
No cancellations after purchase

Refunds are only available if:

An item arrives damaged
The incorrect item was shipped

In such cases, you must contact us within 48 hours of delivery with photographic evidence.

7. Returns & Exchanges

Because products are handmade and often one-of-a-kind, returns and exchanges are not accepted unless the item is faulty upon arrival.

Customers are responsible for ensuring they review product descriptions, sizes, and images before purchasing.

8. GDPR & Data Protection Compliance

CristinaCoArt complies with the UK GDPR and is committed to protecting your personal information.

What data we collect:

Name
Contact details
Shipping address
Payment confirmation (processed securely by third-party providers)
Website usage analytics

How we use your data:

To process and ship orders
To contact you about order updates
To improve website functionality
To comply with legal obligations

Data rights under GDPR:

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Request data transfer

To exercise any rights, contact: [Insert email]

Your data is never sold, shared, or used for marketing without your explicit consent.

9. Intellectual Property

All content on this website—including:

Images
Artwork
Designs
Logos
Text
Layout
Brand name “CristinaCoArt”

is owned by CristinaCoArt and protected under intellectual property laws.

You may not:

Copy
Reproduce
Sell
Distribute
Digitally alter

any content without written permission.

10. Limitation of Liability

CristinaCoArt is not liable for:

Losses resulting from misuse of the products
Website downtime or technical issues
Delays caused by third-party delivery services
Indirect, incidental, or consequential damages

Your use of this website is at your own risk.

11. Changes to Terms

CristinaCoArt reserves the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated date.

12. Contact

For any questions about these Terms & Conditions, please contact: cristinacoart@gmail.com